Customer Relationship Management (CRM)

Mobile Application Development

The power balance has shifted from CEOs to clients. Clients are more empowered, more demanding, more informed than ever in the current social, collaborative, and mobile environment. Companies are moving towards a 360-degree view of the client. MAK Tree understands the shifting epicenter of corporates. Empowered with an evolving knowledge base, MAK Tree offers the cutting-edge ability to implement a broad range of CRM solutions ranging from sales and marketing services, business process automation, integration, platform migration to social CRM, mobile access, enterprise data management, and competitive differentiating applications. MAK Tree also capitalizes on application development using a CRM platform specific to a given vertical or industry.

MAK Tree offers bespoke solutions to meet the specific business needs and challenges of the clients. MAK Tree has built a remarkable portfolio of clients encompassing industries from Supply Chain Management and Logistics, Retail, Telecom to Online Market Research. We have tailored a range of custom CRM reusable components applicable across a range of solutions for fast and streamlined implementation.

The MAK Tree CRM Center of Excellence (CoE) has a remarkable clientele across different verticals such as Telecom, Travel & Hospitality, Hi-tech, Logistics, Healthcare, Retail & Distribution, Utilities, and Media & Entertainment. The MAK Tree implementation listens to the voice of the client, designing systems for defining competitive positioning and marketing strategies, up-selling and cross-selling, and effectively managing clients to drive profit, reducing the overall total cost of ownership (TCO).

MAK Tree CRM consultants help clients to find the best CRM solution and effectively customize it with respect to line of business (LOB). This helps our clients to gain an optimized business value proposition and enriched understanding of each of their customers.

Maktree Advantage

MAK Tree capitalizes on industry-leading tools such as Microsoft Dynamics CRM, Salesforce, and SugarCRM that targets various technology stacks along with a variety of small and mid-large enterprise clients. We serve across all stages of the software development life cycle—from analysis, design, development, implementation, and maintenance to upgrades and customized services.

With its varied CRM offerings, domain knowledge, experience in various CRM flavors, and good grasp over the underlying CRM technologies, MAK Tree is in a unique position to cater to all your CRM needs. So, whether:

You are pondering over which CRM implementation may best suit your business requirement

  • You want to customize your proprietary CRM implementation for your business
  • You want to integrate your existing CRM with your ERP system or CMS
  • You want to add mobile capabilities to your CRM system, thus making it convenient for your on-the-move Sales staff
  • You want to extend your own CRM implementation

MAK Tree is the one-stop shop for you!

 

 

MAK Tree Advantage